When a customer has a debt, you may want to add an NSF (Non-Sufficient Funds) banner to its account. It looks like on the picture below of the customer record:
To have the NSF banner added to an account, please create a support ticket and inform:
- Customer number or ID
- The warning text to be displayed on the banner
As soon as the support team adds the banner, they will let you know.
Run the following script in the database to create the banner, replacing the variables in the VALUES clause with the actual values:
INSERT INTO dbo.accountwarning (CustID, WarningText, WarningActive, WarningCreateDate, createdByUserID)
VALUES (@custID, @warningText, TRUE, @warningCreateDate, @createdByUserID)
After the support team fulfills your request, open the customer service record to see the banner.