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  1. Aurea Energy Solutions Support
  2. CIS
  3. Transactions

Transactions

Payments, Transactions, Invoices

  • Checking on status of a rate change
  • Updating sales tax rate to zero for Rate Ready accounts
  • Removing "Misc. Charges/Adjustments" from monthly bill
  • Retrieving 820 Payment Transactions for a Date Range
  • Turning Late Fees on
  • "Incorrect Card Number" Error seen when Making an Online Payment
  • Getting Commission Attributes From Spark Database
  • Know the Payments made Using IVR
  • "Unable to authorize" Error when Updating ACH Autopay
  • Update Invoice Verbiage
  • Moving Transactions Between Accounts
  • Why non-EDI payment is not reported to NICOR?
  • Updating the Promo Code for an Account
  • Why is a drop transaction rejected repeatedly for account?
  • Submitting Rate Change to Utility
  • Adding an NSF Banner to a Customer Account
  • Confirming Customer ACH Status
  • Moving Invoices Between Accounts
  • Triggering a Change Transaction (814_C) via CSR
  • Moving Payments Between Accounts & Apply AR Aging
  • Submitting a Drop Transaction
  • No Autopay/ACH Attempt on Scheduled Date
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